Government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls or written complaints are answered by ACTION Line staff * callers can also have their complaints forwarded to an Independent Complaints Facilitators
Handles urgent and non-urgent complaints
Service Details
Hours
Daily 8:30am-7pm
Areas Served
Ontario
Boundaries
Ontario
Eligibility
People with concerns or complaints about an Ontario long-term care home
Government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls or written complaints are answered by ACTION Line s ... [More]
Website with information for older adults and their families about individual homes and their records of care Profiles of each home include the location, number of beds and ownership * site also outli ... [More]
