Description (Service) COVID-19 Due to concern regarding COVID-19, the transportation department is mainly providing rides for clients requiring dialysis until further notice * Others in need of transportation should call to see if they qualify 
Affordable, community-based transportation system for any resident of Grey or Bruce County in need of accessible transportation or any adult in need of transportation to medical appointments 
* Provides non-emergency medical transportation to eligible individuals from their homes to medical appointments, between medical facilities and to and from long term care facilities 
* Provides limited social rides for seniors such as shopping, errands, banking and appointments 
* Will refer people to other transportation services in Grey Bruce if they do not qualify for this service 
Will transport to medical appointments outside Bruce or Grey Counties on a case-by-case basis * Contact office to make arrangements
Service Details
Hours Office: Mon-Fri 8:30 am-4 pm  
Drivers: Mon-Fri 7 am-7 pm * Will run on Sat for medical or dialysis appointment that can only be accommodated on the weekend
Areas Served Bruce County ; Grey County
Eligibility Ages: 18 year(s) and up 
Residents of Grey or Bruce Counties 
* Anyone 18 or older in need of transportation to a medical appointment 
* Individuals with disabilities who require transportation 
* Seniors needing affordable transportation for social or medical purposes
Application Call * First-time users of medical or accessible transportation service * Call to do intake at least two business days in advance of requesting a ride
Languages English
Fees $10 for round trips under 20 km * for over 20 km, a flat rate of .45 per km applies * can request an estimate of cost before booking a ride * transportation subsidy may be provided based on eligibility criteria, call for details
Address and Location
Located In Community Owen Sound
Address & Map 1350 16th St E, Suite G12
Owen Sound, ON N4K 6N7
View Google Map
Physical Access Fully Accessible
Contact Information
Office Phone 519-370-0558 * Intake 519-372-2091
Toll Free Phone 1-888-660-6048
Fax 519-370-0560
Primary Contact Marg Johnson, Director of Transportation Services; Phone: 519-372-2091 ext 2128; Email:
Mailing Address 1350 16th St E, Suite G12 
Owen Sound, ON N4K 6P7
Service Categories Disability Transportation ; Home Support ; Home Support Programs ; Medical Appointments Transportation ; Programs for Home Support ; Seniors Transportation ; Transportation for Older Adults ; Transportation to Medical Appointment ; Wheelchair Accessible Transportation
Service Category Groups Disabilities ; Health Care ; Older Adults ; Transportation

Agency Overview

Locations for this Service