Kids Help Phone, Crisis Text Line

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Kids Help Phone

Site: Administrative Mail Address

Service: Crisis Text Line

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Record #: MET1823

Last Modified: 12 Aug 2024

Last Full Update: 16 Feb 2024

Description

Description (Service)

Support and information in any type of crisis by trained volunteers crisis responders

youth text CONNECT or PARLER to 686868
available in English and French
does not provide medical advice
text or Messenger also available on website

Access to culturally sensitive counselling (dependent on crisis responder availability)

individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or Métis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger

Service Details

Hours	Mon-Sun 24 hours
Areas Served	Canada ; Ontario
Boundaries	Canada
Eligibility	Ages: 5 year(s) and up Open to all youth in crisis Residency Requirements: Canada
Application	Text CONNECT (English) or PARLER (French) to 686868
Languages	English, French
Fees	None

Address and Location

Located In Community	Toronto
Address & Map	Toronto, ON Canada View Google Map
Intersection	University Ave and Dundas St W
Physical Access	Not applicable

Contact Information

Office Phone	416-586-5437, Administration
Crisis Phone	686868, Youth text CONNECT or PARLER
Website	kidshelpphone.ca/need-help-now-text-us
Social Media	Facebook: https://www.facebook.com/KidsHelpPhone Instagram: https://www.instagram.com/KidsHelpPhone LinkedIn: https://www.linkedin.com/company/kidshelpphone X (Twitter): https://twitter.com/KidsHelpPhone YouTube: https://www.youtube.com/user/KidsHelpPhone
Mailing Address	439 University Ave Suite 300 Toronto, ON Canada M5G 1Y8

Agency Overview

Community Connection / 211 Central East Ontario

199 Campbell Street, Collingwood, ON L9Y 4J9 for walk in or mail

Admin: 705.444.0040 Fax: 705.445.1516

info@communityconnection.ca

www.communityconnection.ca

X (Twitter)

About 211

211 is a free, 24/7 hotline that helps people connect to community, social, health and government services in their communities. To support this work Community Connection/211 maintains a comprehensive database in partnership with the United Way of Bruce Grey, and the Counties of Bruce and Grey.

Disclaimer

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Service Categories	All Services for Indigenous Peoples ; Child Mental Health ; Child Mental Health Resources ; Crisis/Distress Lines ; Distress Phone Lines ; Youth Mental Health Resources ; Youth Mental Health Services
Service Category Groups	Child / Family Services ; Emergency / Crisis ; Indigenous Peoples ; Mental Health / Addictions ; Youth