Ontario. Ministry of Education

Site: Central East Region

Service: Child Care Quality Assurance and Licensing

Record #: MET1455
Last Modified: 12 Apr 2024
Last Full Update: 11 Apr 2024


Description (Service) Licences and inspects all group child care programs including child care centres and home child care agencies
  • online child care finder includes licensing reports
  • assesses licensed programs in accordance with the Child Care and Early Years Act
  • investigation of complaints
  • information and assistance for those with intent to provide licensed child care

Service Details

Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Parents and caregivers searching for child care information
  • licensing -- child care centres and home child care agencies
Application Call or email complaints regarding licensed and unlicensed child care centre or private-home day care agency
Languages English, French
Fees None

Address and Location

Located In Community Toronto
Address & Map
315 Front St W
11th Flr
Toronto, ON
Canada M7A 0B8
View Google Map
Intersection Spadina Ave and Front St W
Physical Access Not applicable -- no walk-in service

Contact Information

Office Phone 416-325-2929 ; 1-877-510-5333, Licensed child care complaints ; 1-844-516-6263, Unlicensed child care complaints
Toll Free Phone 1-800-387-5514
TTY Phone 1-800-268-7095
Website www.ontario.ca/page/operating-licensed-child-care-program
Mailing Address 315 Front St W 
11th Flr 
Toronto, ON 
Canada M7A 0B8


Service Categories Consumer Protection / Complaints
Service Category Groups Consumer Protection / Complaints

Agency Overview